Posts tagged ‘publications’

September 14, 2011

A new book on service design

I just received a new book on service design. The book is “design for services”, by Anna Meroni and Daniela Sangiorgi.
I just browsed it and it seems quite promising, with a lot of case studies on different areas. I am particularly curious to see the areas of service co-design and on the future of service design. This could be the first real text book to support service design teaching