By chance, exploring an archive of open source audio files I found a list of speaches from the Emergence (06 and 07) conferences on service design. Including the speach of Cris Downs, Richard Buchanan and many others. A good source of information…
a blog on service design, design strategies and design policies
By chance, exploring an archive of open source audio files I found a list of speaches from the Emergence (06 and 07) conferences on service design. Including the speach of Cris Downs, Richard Buchanan and many others. A good source of information…